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Practical information Policy privacy

Privacy policy

The privacy of visitors to our website is very important to us and we are committed to safeguarding it. This policy sets out what we do with your personal information.

Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.

We do our best to be as clear as possible about the protection of your personal data. However, if you need any clarification or wish to ask us a question regarding your data, you can contact us by writing to

Data controller

STAJVELO S.A.R.L, a company incorporated under Monegasque law, registered in the Trade and Industry Register (RCI) under number 18 S 07718, is the data controller for the personal data processing carried out via this website.

Head office: 5 rue du Gabian – 98000 Monaco

Collection of personal information

The following types of personal information may be collected, stored and used:

Information about your computer, including your IP address, geographic location, browser type and version, and operating system;

Information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;

Information such as your name, gender, date of birth, and email address, which you enter when you register on the website;

Information such as your name and email address, which you enter to subscribe to our emails and/or newsletters; 

Information generated while you use our website, including when, how often and under what circumstances you use it; 

Information relating to anything you purchase, services you use, or transactions you make through our website, which includes your name, address, telephone number, email address and bank details;

Information contained in any communications that you send to us by email or through our website, including its communication content and metadata; 

Any other personal information you are likely to send us. 

Using your personal information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.  We may use your personal information, in particular to: 

Administer our website and business;

Enable you to use the services offered on our website; 

Send you the goods purchased on our website;

Send you statements, invoices and payment reminders, and collect your


Send you non-marketing commercial communications; 

Send you email notifications that you have specifically requested;

Send you our email newsletter, if you have requested it (you can

inform us at any time if you no longer wish to receive our newsletter);

Send you marketing communications relating to our business or

the businesses of carefully selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer wish to receive marketing communications);

Provide third parties with statistical information about our users

(but those third parties will not be able to identify any individual user from that information);

Handle inquiries and complaints made by or about you relating to our website; 

Keep our website secure; 

Other uses.

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.

Disclosing personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information: 

To the extent that we are required to do so by law;

In connection with any legal proceedings;

In order to establish, exercise, or defend our legal rights (including providing information 

to others for the purposes of fraud prevention and reducing credit risk); and, 

To any person who we reasonably believe may be an integral part of a

court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to request disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

International data transfers 

Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.   

Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China, and India. 

Personal information that you publish on our website or submit for publication on our website may be available, via the Internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to the transfers of personal information described above.

Retaining personal information

Our data retention policy and procedures were designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Without prejudice to the above article, we will generally delete personal data after thirty-six (36) months. 

Notwithstanding the above provisions, we will retain documents (including electronic documents) containing personal data: 

To the extent that we are required to do so by law; 

If we believe that the documents may be relevant to any

ongoing or prospective legal proceedings; and

In order to establish, exercise, or defend our legal rights (including providing 

information to others for the purposes of fraud prevention and reducing credit risk).

Security of your personal information

We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

We store all the personal information you provide on our secure (password- and firewall-protected) servers. 

All electronic financial transactions entered into through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the Internet is inherently insecure and that we cannot guarantee the security of data sent over the Internet.

You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log onto our website).

We recommend that you avoid passwords that are too simple (for example 0 1 2 3, etc.) or too obvious (like your date of birth, for example).


Any updates to this policy will be published on our website. Please check this page occasionally to see any changes to our privacy policy.  We may notify you of changes to this policy by email or through the private messaging system on our website.

Your rights

In accordance with the regulations in force, you have the right to access and to request rectification of your personal data, as well as the right to request its erasure, to object to its processing and to obtain its restriction or portability to the extent that this is applicable, subject to compelling legitimate reasons that Stajvelo may invoke for retaining your Data.

You therefore have the right, at any time, to retrieve the data you have provided at as well as to request the rectification and/or erasure of your personal data.

To do so, please contact us either via our contact page or by mail at the following address: STAJVELO SARL, 5 rue du Gabian, 98000 Monaco. We will examine your request and get back to you as soon as possible. 

The letter must indicate the identity of the requester or the data subject, with his/her last name, first name and address, specifying the elements he/she expects to receive in order to guide potential searches. The letter must be accompanied by a copy of a photo identity document.

You also have the right to modify any personal information contained in the “My Account” page.

Finally, you may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating information

Please let us know if the personal information that we hold about you should be corrected or updated.


Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its expiration date, unless deleted by the user before the expiration date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. 

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. 

We use both session and persistent cookies on our website. 

The names of the cookies we use on our website and the purposes for which we use them are described below.

We use Google Analytics and Adwords on our website to recognize a computer when a user visits the website, to track users as they navigate the website, to enable the use of a shopping cart on the website, to improve the website’s usability, to analyze the use of the website, to administer the website, and to prevent fraud and improve the security of the website. 

Most browsers allow you 

to refuse or accept cookies. 

For example:

with Internet Explorer (version 10), you can block cookies by

using the cookie handling override settings available by clicking “Tools,” “Internet Options,” “Privacy” and then “Advanced”;

in Firefox (version 24) you can block all cookies by clicking

“Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the drop-down menu, and unchecking “Accept cookies from sites”; and 

in Chrome (version 29), you can block all cookies by

accessing the “Customize and control” menu and clicking “Settings,” “Show advanced settings” and “Content settings,” and then selecting “Block sites from setting any data” under the “Cookies” heading.

to delete cookies already stored on your computer. For example: 

In Internet Explorer (version 10), you must manually delete 

cookie files (you can find instructions for doing so


with Firefox (version 24), you can delete cookies by

clicking “Tools,” “Options” and “Privacy,” then selecting “Use custom settings for history” and clicking “Show Cookies,” and then “Remove All Cookies”, and;

with Chrome (version 29), you can delete all cookies by

accessing the “Customize and control” menu and clicking “Settings,” “Show advanced settings” and “Clear browsing data,” and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data.”

Applicable law

This site is governed by Monegasque law.

Any natural or legal person whose rights conferred by the Monegasque legislation in force have been infringed, or those having reason to presume that these rights have been infringed, may refer the matter to the chairperson of the Personal Data Protection Supervisory Commission of Monaco: