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Practical information

Delivery

Thank you for ordering your bike on stajvelo.com. Once your payment has been validated, we will prepare your bicycle according to the chosen configuration.

All of our bicycles are assembled by hand in our workshop at 5, rue du Gabian, in Monaco. You can even make an appointment to see your bike being assembled by clicking on appointment. Assembly is carried out with rigorous quality control at every step, including a final check by the technician responsible for your bike.

Your order is then shipped in a custom box specially designed for this purpose.

Each bike comes with a “getting started” guide and user instructions. We also give you access to tutorials showing you how to make proper adjustments to your bike (wheel attachment, seat height, and handlebar alignment) and the several important points for you to monitor.

Should you have any additional questions, we are at your disposal.

You can contact us by telephone at +377 99 99 75 15

or by email at customerservice@stajvelo.com

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